In an attempt to tackle the growing problem of fraud, abuse and crime in gaming, Zynga has listed this job vacancy:
This position’s primary objective is to provide leadership for Zynga’s Security eCrime & Fraud Programs. This role is reporting directly to Zynga’s Chief Security Officer and will be responsible for building and managing a team of analysts, investigators and programs with the goal to detect, prevent, investigate and mitigate fraud, abuse and other criminal activity within and against Zynga’s logical and physical properties or customers.
The Director of eCrime & Fraud will work with the various business units, external partners and law enforcement to achieve its mission. The Director must possess initiative and drive, have broad relevant technical knowledge with good management expertise and have excellent written and verbal communication skills. The Director must provide leadership, coordination and operations planning to accomplish department/division goals and objectives and is expected to manage a matrixed team effort.
The ad then details the role of the eDirector:
Essential functions for this role include:
- Manage a team of investigators responsible for conducting investigations and analysis of fraud, abuse and other criminal activity against Zynga, its subsidiaries and related customers.
- Build and maintain effective relationships with internal and external business partners to convey Security’s function and value, gain synergies and maximize results from escalations related to proactive investigations.
- Collect and disseminate written and verbal intelligence on current and future threats to the assets of the company and our customers
- Produce high quality detailed document production to internal and external parties while managing sensitive or confidential information
- Develop global investigations team by sharing investigative best practices, tools resources, processes, procedures and knowledge.
- Liaise with law enforcement authorities to refer new investigations and drive progress with ongoing cases.
- Coordinate long term solutions and systematic process changes to prevent future financial losses, abuse and other malicious activity.
- Represent Zynga by building valuable relationships through various outreach activities and events with government, industry, academia, and other relevant entities.
- Conduct comprehensive interviews, at times in stressful environments.
- Provide court testimony in judicial proceedings as Custodian of Records for Zynga (travel may be required at times)
- Collaborate with eCrime teams of other companies on best practices and threat sharing efforts.
The ad then makes it clear that all prospective candidates of the job must have the necessary qualifications to tackle such a difficult role.
It would appear that Zynga has finally woken up to the massive problems in the game regarding hacking, abuse and other criminal activity. It does, however , beg the questions ‘how long have they been aware of the problems?’ and ‘why take so long to actually employ someone to tackle it?’.
Does this job advert reassure you about Zynga? Do you feel that the Company is finally taking responsibility for their players? Or do you think it’s a bit late now? Please leave your feedback below. We’d love to hear from you.